Covid-19 Updates

The latest from UNC Greensboro

Updated 11.16.21

Student Health Services Vaccine Info

Link to Student Health Services vaccine FAQ

General FAQ

How is UNCG keeping the community safe?

Since the beginning of the pandemic, UNCG has had a variety of protocols, practices, and policies in place to keep our campus as safe as possible.  Our approach has been informed by the guidance from public health agencies (the Centers for Disease Control, NC Department of Health and Human Services, and Guilford County Public Health) and the UNC System Office.  For the 2021 – 2022 academic year, key parts of our approach include:

  • Testing – UNCG has a multi-tiered testing policy. Learn more here.  
  • Vaccines – including vaccination clinics held in  spring 2021 for students and employees, and continuous access to vaccines for our campus community through Student Health Services.
  • Contact tracing, isolation and quarantine of individuals who test positive and their close contacts.
  • Enhanced cleaning where needed.
  • Face covering requirements, indoors and outdoors.
  • Addition of hand sanitizing stations and cleaning wipes throughout campus.
  • Frequent messaging to remind our community to monitor symptoms, wash hands, and maintain social distance.
  • Changes to dining facilities to maximize distancing and convert self-serve options to full service or take out options.

We are continuously updating our approach to COVID-19 in response to  guidance  from the CDC and the local health department..  Please note that, currently, face coverings continue to be required when inside UNCG facilities; and outside when 6 feet of distance from others cannot be maintained. 

Updated 9.27.21

Are face coverings required on campus?

On Monday, Nov. 15, the Guilford County Board of Commissioners voted to lift the county’s indoor mask mandate. UNCG will continue to require face coverings to be worn indoors, and outdoors when 6 feet of distance cannot be maintained, regardless of vaccination status. This applies to all outdoor activities and interactions, both formal and informal, including University events. Please continue to help protect our campus community in these final weeks of the fall semester by wearing a face covering.

The University makes this decision for several reasons including, but not limited to:

  • CDC guidelines for colleges and universities differ from the general public guidelines and we seek to Shield Our Spartans and keep our community healthy and safe;
  • Face coverings remain an effective tool in preventing the spread of COVID-19; and
  • Instructors who agreed to teach face-to-face classes, and students who registered to take these classes, did so with the understanding that policies regarding face coverings would be in effect for the semester.

Face coverings must be worn indoors at all times unless 1) eating or drinking; or 2) in a private office space or other work space where 6 feet of distance from others can be maintained. Residential students should follow the policy set by Housing and Residence Life when inside University residence halls.

When choosing a face covering, please follow the Centers for Disease Control and Prevention’s face covering guidance.

Spring 2022

UNC Greensboro will continue to require face coverings in instructional settings for the Spring 2022 semester, regardless of vaccination status, until further notice. We will be reviewing campus-wide face covering requirements for other indoor settings and outdoors and will communicate University plans in early January. Please know we will continue to monitor vaccination rates in the community as well as COVID-19 positivity rates and may adjust requirements if conditions allow.  

We appreciate your continued support and patience as we navigate this situation together.

Updated 11.16.21

How is social distancing handled in the classroom?

The CDC has offered specific COVID-19 guidelines for institutions of higher education. In them, CDC does not recommend physical distancing for fully vaccinated campuses; while recommending distancing on campuses that are not fully vaccinated. Because we have a very high vaccination rate among the campus community, provide surveillance testing, and require mandatory regular testing for those individuals (students and employees) who have not shown proof of vaccination, we have taken a hybrid approach. Our largest in-person instruction courses have been reduced in capacity and we require face coverings – indoors and outdoors (when social distance cannot be maintained outdoors). This strategy has been successful. There have been no documented cases at UNCG of COVID-19 transmission in classroom environments where seated instruction is taking place.

How can I report that I have tested positive for COVID-19, am experiencing COVID-19 symptoms, or have been in contact with someone with COVID-19?

UNCG has created a process for students, faculty, and staff to self report COVID-19 cases. If you experience COVID-19 symptoms, test positive for COVID-19 (or a health care provider tells you that you are presumed positive), or if you learn that you are a close contact of someone who tested positive for COVID-19, please notify the university by filling out the form at go.uncg.edu/selfreport. The information submitted will be shared only with limited University officials to make a determination if additional cleaning and other response actions need to be taken on campus. Employees should also notify their supervisor and contact Human Resources regarding eligibility for COVID-19 leave provisions that are currently in effect. Please note that completing the form does not serve as notification to your supervisor that you are not available for work.  

If you do not have internet access at the time which you need to report your case, call 336-334-4414 to complete the report.

What happens to students who are exposed to a known case of COVID-19 or who become ill?

Following guidelines from Guilford County Public Health and recommendations from the CDC, a member of the COVID-19 Case Management Team team will talk with students who are exposed to a known case of COVID-19 or who become ill to determine the best location for them to complete their isolation or quarantine period.  Many students choose to travel home if possible.  If a student is unable to travel or has other extenuating circumstances, UNCG has 81 rooms appropriate for isolation or quarantine as needed on campus, and a protocol is in place to support them.

Updated 7.7.21

I am aware that I am a close contact of someone who tested positive for COVID-19. What do I do?

When feeling ill, tested positive, or been exposed to someone who tested positive, both employees and students are to complete the self-report form. If you’ve not been tested and are a close contact of someone who has tested positive for COVID-19, we highly encourage you to get tested, regardless of your vaccination status. The self-report process enables the University to monitor cases, launch contact tracing, and inform instructors or supervisors. Employees must notify their supervisors if they will be absent from work.. Students must notify their instructors if they will be absent from class. 

As a UNCG employee, how can I protect myself and others? What if I feel sick or test positive?

Every day, before coming to work, you should screen yourself for COVID-19 symptoms and check your temperature. If you experience COVID-19 symptoms or do not feel well for any reason, you should not report to work. Instead, you should call your primary care provider and notify your supervisor. If you are experiencing COVID-19 symptoms, you should complete the COVID-19 Self Reporting Form. The information submitted will be shared only with limited University officials to make a determination if additional cleaning and other response actions need to be taken on campus. Employees should also notify their supervisor and contact Human Resources regarding eligibility for COVID-19 leave provisions that are currently in effect. Please note that completing the form does not serve as notification to your supervisor that you are not available for work.  

Employees who are symptomatic or test positive and are in isolation should work with their healthcare providers to monitor their progress. Employees must meet the criteria specified by the University prior to returning to campus for work. As an individual in isolation approaches the end of their isolation period, a representative from the UNCG Case Management Team will contact the individual regarding their return to campus work, class, and activities. Supervisors will receive an email from the Case Management System when the employee has been cleared to return to on campus activities.

If you do not have internet access at the time which you need to report your case, employees should call 336-334-4414 to complete the report.

Are students required to be tested for COVID-19?

Students who are living on campus or those who are living off campus and taking at least one in-person class must submit proof of vaccination or they will be enrolled in the mandatory periodic testing program. Learn more here. Students will receive information about their required testing dates throughout the semester directly via email.

At the beginning of the semester, students living in university residence halls who had not been vaccinated were required to submit proof of testing within 7 days of formally moving to campus.  Please see the Housing and Residence Life website for more information.    

How was Fall 2021 move-in handled?

For the Fall semester, students living on campus were asked to move their belongings into their living space during the Stop, Drop and Roll process. Students then returned later in August to begin the semester.  This process allows for fewer people in stairwells, elevators, etc., and we have found results in a more satisfactory move-in experience.  

What are classes like this fall?

Compared to the 2020-2021 academic year, classes at UNCG this fall look much more like they did prior to COVID-19.  The majority of our classes are delivered via in-person instruction.  We will still offer a variety of online classes, as we did prior to COVID.  Instruction in disciplines that are highly experiential (e.g., music, theater, kinesiology physical activity classes) may have specific COVID-related protocols in place that have been developed in concert with faculty in those areas to provide a safe learning environment. 

COVID-19 Vaccination FAQ

How do I submit proof of vaccination?

UNCG requires all students and employees to either submit proof of COVID-19 vaccination or participate in periodic COVID-19 testing. Universities across the UNC system are adopting similar approaches as part of their strategies to provide safe, in-person learning during the pandemic.  This has been an existing policy for students living in University residence halls and as of Fall 2021, we are expanding this to apply to any student who is registered for at least one credit of in-person learning.  

Students should submit their proof of vaccination through Student Health Services

Employees log into the UNCG Vaccine Portal to upload proof of vaccination. 

For more information about student and employee vaccination programs, visit either the Student Mandatory Testing Program FAQ or the Employee Vaccination Program FAQ.

What does it mean to be fully vaccinated?

You are considered fully vaccinated two weeks after receiving your final dose of the COVID-19 vaccine. This means two weeks after your second dose of the Pfizer or Moderna vaccine or two weeks after your single dose of the Johnson and Johnson vaccine.

Can I get a vaccine booster shot on campus?

Following federal and state health guidelines, UNCG’s Student Health Services (SHS) is now providing COVID-19 booster shots for eligible students, faculty, and staff. 

Those eligible for a booster shot must have completed a COVID vaccine series as approved and authorized by the FDA in the United States. Those eligible are now able to receive any brand of COVID-19 vaccine for their booster shot – no matter what brand the individual previously received. To see if you qualify for a booster shot at SHS, review the table below.

SHS is offering the Pfizer or Moderna booster shot to those eligible by appointment only. To schedule a booster shot at SHS, please call 336.334.5340. Clinics are currently being held on Tuesdays and Thursdays 9 a.m. – 4 p.m. The University cannot administer boosters for individuals outside of the University community.

Booster shots are also widely available in the community. To find a vaccine clinic near you, please visit https://covid19.ncdhhs.gov/vaccines.

Updated 10.27.21

Where do students submit their COVID vaccination record? Is this the same location where they submit their other vaccination records?

Yes, all student vaccination records are submitted through the patient portal on the Student Health Services website. Video instructions can be found here.

Where do students submit their vaccination records for on-campus housing?

Vaccination Cards can ONLY be submitted to the Student Health Services Patient Portal. For more information on Housing processes around testing and vaccination, click here.

Where can students get vaccinated?

Student Health Services offers vaccinations by appointment. Vaccination appointments can be scheduled by calling them at 336.334.5340. You can also search for vaccination sites in your local community by visiting myspot.nc.gov.

What if I lose my vaccination card?

The Immunizations Office at Student Health Services can assist. Please contact them at 336.334.5340. 

Are students still eligible for the $50 vaccine incentive?

Yes! Visit the Got the Shot website for more information.

How soon will students get their $50 vaccine incentive after uploading their vaccination records into the Student Health Services patient portal?

$50 in Flex will be uploaded to your Spartan Card account after we verify your enrollment status and that your vaccination is completed. For more information on the timeline of uploads, visit the Got the Shot website. We will notify you by your UNCG email when the money has been added to your account. 

COVID-19 Testing FAQ

What is the University’s testing policy?

While vaccination is the single strongest tool we have against COVID-19, UNCG has a multi-tiered testing practice. Students and employees who do not provide proof of vaccination will participate in periodic COVID-19 testing. UNCG’s COVID-19 testing practices can be reviewed here.

Is this testing policy new? 

During the Spring 2021 semester, all students living in on-campus residence halls were required to participate in periodic testing (this was before the vaccine was widely available to students).  In addition, they were required to submit proof of a negative test prior to moving into their residence hall.  We have the same testing policy for residential students for the Fall 2021 semester, but have exempted those who have submitted proof of being fully vaccinated.  In addition, given concerns related to the Delta variant, we have extended the program to include students who live off campus but attend in-person classes.  Similarly, we have exempted students who submit proof of being fully vaccinated.  

Employees are also to submit proof of vaccination or participate in mandatory periodic testing. Details are available here.  

Why, when, and how should students get tested for COVID-19?

If a student develops symptoms of COVID-19, regardless of whether they are fully vaccinated or not, they should immediately contact Student Health Services to discuss their symptoms and make an appointment to be tested, or get tested in the community.  Students who are feeling ill should submit a self-report to the case management system and self-isolate until their symptoms have been evaluated/they have received results from testing.  

Students who are living in on-campus residence halls and who have not submitted proof of being fully vaccinated are required to participate in periodic testing.  These students will receive instructions regarding this testing every two weeks from the COVID-19 Case Management Team. The purpose of this testing is to identify any cases among individuals who do not have symptoms but are infectious and could spread the virus.  

Students who are living off campus and who have not submitted proof of being fully vaccinated are required to participate in period testing.  These students will receive instructions to get periodically tested by the COVID-19 Case Management Team.  The purpose of this testing is to identify any cases among individuals who do not have symptoms but are infectious and could spread the virus.

Any students – whether living on or off campus, and whether fully vaccinated or not – can participate in the weekly voluntary screening testing event held on campus.  

How can employees get tested?

Employees who do not have  COVID-19 symptoms can participate in voluntary screening testing on campus (see Upcoming Events). 

Employees with symptoms can seek testing through their primary care provider or from one of the community testing sites established. Testing is also available through select pharmacies. Student Health Services is not conducting COVID-19 testing for employees.

To find a community testing site employees can visit: 

If you would like to be tested in Guilford County at a community testing site, you should call 704-448-2544 to schedule a COVID-19 testing appointment with Guilford County Public Health.  

UNCG has expanded testing for asymptomatic individuals, including employees, to help us identify potential areas of risk related to the presence of COVID-19 on our campus. Residential and non-residential students, as well as employees, can continue to take advantage of free testing clinics that will be held on campus throughout the semester. We strongly encourage participation in these testing opportunities as it will help individuals manage their own health status, and this data is also extremely important to our community efforts. 

The Voluntary Screening Testing schedule is available here (see Upcoming Events) and on the UNCG Mobile App. Employee COVID-19 mandatory periodic testing information is available here. Student COVID-19 Testing information, including getting tested through Student Health Services, the Mandatory Periodic Program, or the Voluntary Screening Program is available here

Where does the data on your case count dashboard come from? 

Our COVID-19 Case Management Team  gathers data, manages contact tracing, and monitors the status of all cases that affect our campus.

UNCG is using an emergency management tool that was specifically designed for these kinds of events with sophisticated capabilities that enable us to summarize and create reports for internal monitoring purposes of our cases in multiple ways – by location, affinity group, class, isolation/quarantine status, etc. We are currently updating our summary dashboard weekly.. Guilford County Public Health also reviews our data to monitor the number of positive cases and assist when possible with contact tracing.  

This case management system receives information from four sources: self-reportsStudent Health Services, local public health agencies, and surveillance testing. Students, faculty, staff, and contractors are asked to inform us when they have COVID-like symptoms, have tested positive for COVID-19, or have been identified as a close contact of someone who has tested positive.

Student Health Services automatically inputs positive test results from students who seek care through their office into the COVID-19 Case Management System. When local public health agencies become aware through their case investigation that an individual who has tested positive has a connection to our campus, they alert the University, and that case is entered into our case management system. 

When there are multiple entries related to the same case (e.g., a student self-reports and Student Health creates a report), the entries are linked as one case. The case management system allows us to update cases as new information becomes available. It also allows us to track positive cases that occur among students or employees who are in proximity to each other (e.g., through living or learning environment, work environment, affinity group) and determine if and when, in conjunction with Guilford County Public Health, a group of cases should be defined and reported as a cluster.  

Updated 9.27.21

How is contact tracing handled? How is the University notifying people of possible exposure?

We have an active, thorough contact tracing process and are in regular contact with county health officials as needed. When an individual (student or employee) has tested positive for COVID-19, UNCG staff will conduct an interview with that individual to determine exposure possibilities such as class schedule, work colleagues, and so on. With that knowledge, the University will ask close contacts of the individual on campus to quarantine. Other measures, such as intensified cleaning of potentially affected areas, will also be initiated.

For contact tracing to work, participants must be thorough and honest. We ask all in our community to do their part. Failure to provide honest, accurate information can fuel the spread of COVID-19 and make more people sick.

UNCG will conduct contact tracing to identify and notify close contacts within the UNCG community, and share this information with Guilford County Public Health. Individuals who test positive will also be contacted by Guilford County Public Health for a more comprehensive case investigation interview and to identify those in the larger community who may have been exposed.  

Updated 7.7.21

Student Mandatory Testing Program FAQ

If I submit records indicating I have been fully vaccinated for Covid, am I exempt from any required testing?

Yes, once we have submitted proof of completed vaccination to the Student Health Patient Portal, and it has been two weeks since your final dose, you will be exempted from periodic testing.

What if I have received one shot of a two-dose vaccine (Pfizer or Moderna)?

Students who are partially vaccinated will be required to participate in the mandatory testing program until they have submitted proof of completed vaccination to the Student Health Patient Portal and it has been two weeks since their final dose. After that, they will be removed from the mandatory testing program.

How often will students have to be tested?

Students in the mandatory testing program will be required to test every two weeks, but this frequency is subject to change based on current conditions of the virus in our area and on campus. However, no students will be required to test more than once per week. If a student begins to feel ill, they should contact Student Health Services immediately to discuss getting tested, regardless of their scheduled testing as part of the mandatory program.

How will students know when they have to get tested?

Students who are required to be tested will receive an email notification with further instructions. 

Are students who are enrolled in exclusively online classes required to be tested?

Students who are not enrolled in at least one face-to-face class will not be required to participate in the mandatory testing program. If you feel you meet this requirement, please contact us so we can verify your enrollment status. 

How do students request to be exempt from testing requirements? 

If you are requesting an exemption for religious or medical reasons or have a condition/disability that you believe exempts you for being tested, you must complete the Exemption Request form. You can access the form by going to this link.

Students who are required to be tested will receive an email notifying them if they are in the Blue or Gold testing group. The group testing schedule for the Fall semester can be found here.

What are the conditions of eligibility for the religious exception? 

The University will consider all requests for exceptions to the vaccine requirement when a student’s sincerely-held religious beliefs preclude vaccination. A religious exception will not be granted based on a philosophical, moral, or conscientious objection and will be determined on a case-by-case basis. In compliance with University protocols regarding COVID-19 testing, students approved for an exception will have to comply with predetermined COVID-19 testing protocols for unvaccinated individuals. Students who submit false documentation or knowingly submit false information in pursuit of a religious exception will be subject to disciplinary action under the Student Code of Conduct. 

What if I have had a positive antibody test for COVID-19? Do I still have to test?

Currently, antibody testing is not recommended by the Centers for Disease Control (CDC) or the Food and Drug Administration (FDA) to determine an individual’s immunity to COVID-19. If you have not submitted proof that you are fully vaccinated, you will be required to participate in periodic testing. 

If I have had a documented positive COVID-19 case in the past 90 days, do I have to test?

No, students who have a documented positive COVID-19 case through on-campus testing or through the self-report form in the past 90 days do not have to participate in the routine testing. 

Are the at-home COVID-19 testing options acceptable for the testing requirement?

No, most at-home tests are antigen, not PCR. You must submit PCR test results to meet the mandatory testing requirements

What happens if I don’t get tested as required?

Students who are not compliant with the mandatory testing program will be subject to conduct action under the Student Code of Conduct, including interim suspension. We will provide ample reminders about your required testing weeks. 

Who can I contact if I have questions about the mandatory testing program?

You can contact the COVID Testing Team here

Case Management FAQ

What is case management?

Case management is the comprehensive process of coordinating and assisting UNCG students, faculty, and staff that are impacted by COVID-19. This includes those who are experiencing COVID-19 symptoms, tested positive for COVID-19, or have been identified as a close contact of someone who tested positive. The Student Health Services team leads the effort in managing the case management process, with support from various other university departments that make up the Case Management Team

How is quarantine and isolation being handled by the University?

The quarantine period is 10 days per CDC and NCDHHS, however, people need to continue to monitor themselves for symptoms for the full 14 days and to isolate and seek testing if they develop symptoms.

Any student testing positive will be required to isolate; any student identified as a close contact who is not fully vaccinated will be required to quarantine. Details on quarantine and isolation are available here

Students must complete a self-report form and notify their professors of their absence. Students may quarantine or isolate on- or off-campus. UNCG has 81 on-campus rooms appropriate for isolation or quarantine as needed.   

The available rooms and usage percentage are tracked on our COVID-19 Dashboard. These rooms are single rooms with a private bath, with the exception of situations where students from the same room, suite, or apartment may be able to quarantine together in a shared space. We support these students by delivering food and other supplies, checking on them frequently, and monitoring their symptoms. We will continue to work with non-residential students to both help determine the best strategy for completing isolation/quarantine and provide the needed academic support services.

Should students break their quarantine or isolation, they will be subject to the Student Code of Conduct. Employees may also be subject to disciplinary action should they fail to comply with quarantine and isolation directives.

This approach has been reviewed with Guilford County Health officials.  Because students in quarantine or isolation are prevented from having close contact with others, this approach does not present any increased risk to other residents or members of our campus community. In adherence to FERPA (Family Educational Rights and Privacy Act) and HIPPA (Health Information Portability and Accountability Act) regulations, we cannot provide any additional detail on the location of quarantine and isolation rooms or identify students who may be using these resources.

More information on isolation and quarantine and clearance criteria can be found in the Case Management Process section of the COVID webpage. 

Updated 9.27.21

If I am a fully vaccinated close contact, and I live in the same household as a positive case, do I have to quarantine?

No. Even if you live in the same household as the positive case in which you are a close contact of, you do not have to quarantine if you are fully vaccinated. If you are the caretaker for the COVID-19 positive person you should, in consultation with your supervisor, discuss working remotely until the positive case household member has been cleared from isolation.

I received an email from noreply@veoci.com. Is this a legitimate email?

Yes, this is a legitimate email. UNCG uses a system called Veoci to automate the case management process.

What is the infectious period and why is it important?

The infectious period is the period in which a positive case may have spread the virus to others. For COVID-19, the infectious period begins two days prior to the onset of symptoms or 2 days prior to the positive test date if the positive case is asymptomatic. This date is used to identify close contacts of the positive case.

If someone who tested positive has been released from isolation, but says they still don’t taste or smell anything, is it safe for them to be back on campus?

Yes, if they have been cleared from isolation, it is safe for them to be on campus. Some COVID-19 symptoms can take awhile to resolve even after the individual is no longer actively infected with the virus. The Case Management Team clears all students before they are released from isolation, and takes all of these factors into account. Students and employees receive a clearance email once they are cleared from isolation or quarantine. This email informs the person that they are cleared to return to on-campus classes, work, and activities. Instructors and supervisors can ask for a copy of this note.

Travel FAQ

Are there any restrictions in place for University-related travel?

There are no travel-related restrictions in place for domestic travel as it relates to COVID. Travel should be approved following the standard University travel approval process.
All University-affiliated international travel must be approved by the International Travel Committee in accordance with the UNCG International Travel Policy. As of September 15, 2021, any faculty, staff, or students who will travel internationally for work or academic-related purposes, must provide proof of vaccination status.

For travel, how do I provide proof of my vaccination status?

Students should visit the UNCG Student Health Services website to upload proof of vaccination. 

UNCG faculty and staff should upload  proof of vaccination by logging into the UNCG Employee Vaccine Portal

Both sites are secure, encrypted portals that will require authentication using a UNCG username and password. The International Program Center (IPC) will work with relevant UNCG offices to confirm proof of vaccination as part of the international travel review process.

If I am traveling domestic or international, what COVID-related procedures should I follow?

You should follow the CDC travel guidance, for any domestic or international travel, regardless if it is university-sponsored or not. Any University-affiliated international travel will require proof of vaccination status.

What if I have additional travel-related questions that were not answered above?

Feel free to contact the International Programs Center at itravel@uncg.edu to address any additional questions or concerns. 

Employee Vaccination FAQ

Who does the employee vaccination or test requirement apply to? 

All UNCG employees, regardless of the location you are working from, need to submit proof of vaccination or get tested when instructed to do so.

Where do I submit my COVID-19 vaccination record? 

All employee vaccination records should be submitted through the UNCG Employee Vaccine Portal.

What documentation is acceptable to show proof of vaccination?

Acceptable documentation to show proof of vaccination includes the vaccine card you were given at the time of your vaccination, the vaccination information PDF from the NC COVID-19 Vaccine Management System (CVMS), or an official immunization record from a health care provider or vaccine administration location.

If I got vaccinated at UNCG, do I still need to upload proof of vaccination?

Yes, even if you received your vaccine at UNCG, you still need to upload proof of vaccination.

What if I can’t find my vaccine card and do not have any other proof that I received the vaccine?

If you cannot locate your proof of vaccination, you should contact the location that provided your vaccination and request information on how to obtain a new proof of vaccination record. 
If you obtained your vaccination at UNCG, please submit a request for proof of vaccination using the UNCG COVID-19 Questions Portal.

If I submit records indicating I have been vaccinated for COVID-19, am I exempt from any required testing?

Yes, once you have submitted proof that you have been completely vaccinated, you will not be required to participate in mandatory testing. Employees may choose to be voluntarily tested anytime testing is offered. More information on voluntary testing can be found here

What does it mean to be completely vaccinated?

You are considered completely vaccinated after receiving your final dose of the COVID-19 vaccine. This means after your second dose of the Pfizer or Moderna vaccine, or after your single dose of the Johnson and Johnson vaccine.

Should I submit my vaccine card if I’m not completely vaccinated yet?

No. You should wait until you are completely vaccinated before you submit your proof of vaccination. Completely vaccinated means you have received your second dose of the Pfizer or Moderna vaccine, or your single dose of the Johnson and Johnson vaccine.

How do I update my vaccination information in the Vaccine Portal?

To update your vaccination information in the Vaccine Portal, log back into the portal and select the “Reset this Record” button. You will be prompted to re-enter your vaccination information. 

How do I ask questions about the vaccination or periodic testing process?

If you have a question that is not covered in the FAQs, you can submit a question using the UNCG COVID-19 Questions Portal.

How does the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule apply to COVID-19 vaccinations and the workplace?

The U.S. Department of Health and Human Services’ (HHS) Office for Civil Rights (OCR) issued guidance to help the public understand when the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy Rule applies to disclosures and requests for information about whether a person has received a COVID-19 vaccine.

The guidance reminds the public that the HIPAA Privacy Rule does not apply to employers or employment records. This is because the HIPAA Privacy Rule only applies to HIPAA covered entities (health plans, health care clearinghouses, and health care providers that conduct standard electronic transactions), and, in some cases, to their business associates.

The Guidance on HIPAA, COVID-19 Vaccinations, and the Workplace may be found at https://www.hhs.gov/hipaa/for-professionals/privacy/guidance/hipaa-covid-19-vaccination-workplace/index.html.

Can UNC Greensboro ask employees (including faculty, staff, and guests) about vaccination status?

Yes. EEOC guidance provides that employers, including UNC Greensboro, can ask employees whether an employee has been vaccinated. However, federal regulation prohibits questions related to why an employee is or is not vaccinated or why an employee chose a particular vaccine. In fact, the EEOC has been clear that employers may require vaccinations for employees entering a workplace, subject to ADA and confidentiality requirements.  See Section K of the EEOC Guidance.  However, due to privacy concerns, faculty and staff should not ask one another or students about their vaccination status

Can UNC Greensboro determine under what circumstances questions regarding vaccination status can be asked and who should ask these questions?

Yes, UNC Greensboro regulates this. UNC Greensboro has determined that this question should be asked of its employees through the COVID Vaccination Portal. If an employee does not upload proof of vaccination, they are put into the testing protocol.

Can supervisors take any disciplinary action on the basis of whether someone is vaccinated?

No. Employees must either show proof of vaccination or test regularly as they are instructed by the University. Supervisors will be included in training on how to address the failure to comply with the University’s vaccination or testing protocol directives.  

What questions can UNC Greensboro event planners ask regarding vaccination status?

UNC Greensboro advises event planners to consider the implications of asking event attendees about their vaccination status. No event planner should require proof of vaccination without requesting such protocol and receiving approval to do so from the UNC Greensboro COVID Strategic Planning Team.

Although UNC Greensboro does not mandate vaccines for guests and invitees, we encourage the UNC Greensboro community to be vaccinated. We require that UNC Greensboro community members and guests comply with mask-wearing guidelines.

If the event is going to be attended by students as it relates to the course of study, exceptions to vaccination mandates need to be made for disability and religious reasons, as the University’s relationship with, and obligations to, students are different than members of the general public.

Employee Testing FAQ

Who does the employee vaccination or test requirement apply to? 

All UNCG employees, regardless of the location you are working from, need to submit proof of vaccination or get tested when instructed to do so.

If I submit records indicating I have been vaccinated for COVID-19, am I exempt from any required testing?

Yes, once you have submitted proof that you have been completely vaccinated, you will not be required to participate in mandatory testing. Employees may choose to be voluntarily tested anytime testing is offered. More information on voluntary testing can be found here

What if I have had a positive antibody test for COVID-19? Do I still have to test?

Currently, antibody testing is not recommended by the Centers for Disease Control (CDC) or the Food and Drug Administration (FDA) to determine an individual’s immunity to COVID-19. If you have not submitted proof that you are fully vaccinated, you will be required to participate in periodic testing. 

How often will I have to be tested?

The frequency of testing will be determined by current conditions of the virus in our area and on campus; however, no employee will be required to be tested more than once per week.

Are supervisors required to approve absences for an employee to get tested on campus?

No, supervisors should follow the general policies related to employees’ brief absences from their assigned workstations during the work day.  Under current policy, employees are not required to use leave time to get tested on campus.  

If employees are able to leave their assigned workstation intermittently during the work day, there is no need for supervisors to inquire about an absence to get tested.  An exception to this is the rare situation where an employee’s brief absence may disrupt particular University operations.  

In order to assure that there is fair and consistent treatment of employees, supervisors should be consistent in their application of these protocols – and avoid allegations of discrimination.  This protocol does not relieve supervisors of their obligation to manage their employees and expectations about prolonged absence from the workplace.  

Employees who choose to be tested off campus during their normal work hours should follow normal leave policies.

Is there a charge for COVID-19 testing?

There are no out-of-pocket costs to you for any on-campus testing.  If you get tested off-campus, there may be out-of-pocket costs. To avoid out-of-pocket costs, all employees have the option to get tested on campus.

Do I have to register for on-campus testing each week?

On-campus testing requires a new registration each week. You can register here prior to going to the testing location. You cannot use a registration confirmation number from a prior week.

How will I know when I have to get tested?

Employees who are required to be tested will receive an email notification with further instructions from Human Resources. Testing notifications will be emailed to those required to get tested every Monday morning.

How long do I have to get tested after being notified?

Once you are notified via email, you have one week to get tested and submit your test results. Keep in mind that it takes approximately two to three days to receive your results, so employees should get tested as soon as possible after notification. 

How can I seek an accommodation or exemption from testing? 

Employees who believe they may need an accommodation to the testing process should contact Patricia Lynch, pmlynch2@uncg.edu, in the Human Resources Department for assistance.

Is COVID-19 testing available on campus?

Yes, COVID-19 testing is available on campus weekly. The University offers voluntary testing at no cost to students and employees. The mandatory periodic testing for employees is also available on campus, and specific location information is provided via email to individuals enrolled in mandatory testing. For more information about the University’s four-pronged approach to testing, view our COVID-19 testing information.

Can I use an at-home COVID-19 test?

You can use an at-home COVID-19 test to meet the requirements of the mandatory testing program; however, the at-home test must be a PCR test.

Updated 10.18.21

Can a mandatory testing participant get tested off campus?

If you are enrolled in the employee mandatory testing program, you can get tested at an off-campus testing location. If you get tested off campus, you will need to upload your test results in the UNCG Vaccine Portal. The test must be a PCR test. Antigen and antibody testing will not be accepted.

Do I still have to get tested if I don’t physically work on campus?

Yes, all active unvaccinated UNCG employees must get tested when they are instructed to do so.

If I work remotely, will I receive mileage reimbursement for my travel to a testing site?

Mileage for travel to a testing location will not be reimbursed. Employees may use either an off campus community testing location or an on-campus testing location. 

If I test positive and submit my results in the UNCG Employee Vaccine Portal, do I also need to submit a self-report?

Yes, even if you submitted your positive test results in the UNCG Employee Vaccine Portal, you still need to submit a COVID-19 self-report. Doing so allows the UNCG Case Management Team to gather all the information needed to support you and to quickly conduct the contact tracing process. 

Can I get tested during work hours?

Employees can get tested on campus during working hours. On campus testing typically takes no more than an hour (during high volume periods it may be as long as two hours).

Employees who choose to be tested at an off-campus site will need to do so outside of normal working hours.

If you are working remotely, please contact your supervisor regarding time periods that would be approved for testing purposes.

Are UNCG contractors included in the employee mandatory testing program?

Contractors are not included in the UNCG Employee Vaccination and Testing Program. Contractors should follow the same vaccination and testing protocol as UNCG employees and this process should be managed by the contractor. 

How do I ask questions about the vaccination or periodic testing process?

If you have a question that is not covered in the FAQs, you can submit a question using the UNCG COVID-19 Questions Portal.

Faculty FAQ

Are faculty notified of positive cases and close contacts?

If the Case Management Team identifies that a student was in a class during their infectious period, the instructor will be notified that someone in the class has tested positive. In addition, the Case Management Team will ask the instructor for the class seating chart and the attendance for the class so the classroom contact tracing process can be conducted. The individual student is responsible for communicating with their instructors, most specifically if they will be absent from class due to an isolation or quarantine situation. 

If close contacts are identified in the class through the classroom contact tracing process, the instructor will be informed of the number of close contacts that were identified so the instructor can plan their class accordingly. 

Does the Case Management Team share the names of positive cases and close contacts with the instructor?

No. The Case Management Team does not share the names of the positive case and close contacts with the instructor out of respect for privacy and due to the Health Insurance Portability & Accountability Act (HIPAA). 

What do I do if I learn someone in my class tested positive?

If you learn someone in your class has tested positive for COVID-19, instruct them to complete a self-report as soon as possible. The self-report is the primary and most effective way for the Case Management Team to start the contact tracing process. If they indicate they do not plan to submit a self-report, please forward that information to the Dean of Students Office and they will reach out to the student and learn more about the situation and work with the Case Management Team to start a case. 

Do fully vaccinated close contacts have to quarantine?

No. If a close contact is fully vaccinated and not symptomatic, they can continue in-person activities. See UNCG’s Isolation and Quarantine Guidelines for more information on how vaccination status impacts quarantine.

Can I ask for a medical note if a student informs me they will be absent from class due to being in quarantine or isolation?

Students who have been entered into our case management system receive a clearance email once they are cleared from isolation or quarantine. This email informs the student that they are cleared to return to on-campus classes, work, and activities. Instructors can ask the student for a copy of this note. Student Health Services and the Case Management Team do not provide notes at the onset of the student case; only once they have been cleared.

If the student doesn’t self-report to the University and we do not have a record of their isolation or quarantine status, they will not receive a note from the Case Management Team. That is why it is extremely important to instruct students to complete a self-report to make sure they are entered into our case management system.

Do I need to move my class online if a student in my class tests positive?

No. You do not have to move your class online if someone in the class tests positive. Through the contact tracing process, those who are directly impacted by the situation will be contacted by the Case Management Team and instructed to isolate or quarantine accordingly. 

It is, however, left up to the instructor to decide if it makes sense to move the course online temporarily due to COVID-19 related absences. This is typically based on the number of students in your class who may be absent (positive case and close contacts). Some instructors find it more beneficial for class progression to move the course online temporarily to accommodate the number of students absent from class. Instructors are asked to work with their department chair/head and dean if they face such a situation and are considering moving their courses temporarily online.

If the situation in your specific class necessitates additional action, the Case Management Team will communicate that with you. 

Should I notify everyone in my class if someone in the class tests positive?

No. You should not notify your class if someone in the class tests positive. The Case Management Team will conduct a positive case interview with the positive case individual to determine if there are any close contacts, to include the classroom setting. If close contacts are identified, the Case Management Team will reach out to those individuals directly and provide them with quarantine instructions. 

Is the isolation period different for students who test positive depending on their vaccination status?

No. The minimum isolation period for individuals who test positive, regardless of vaccination status, is 10 days from the start of symptoms or the date of test for those who remain asymptomatic. 

Why do the K-12 schools have different quarantine rules than we do?

The North Carolina Department of Health and Human Services has determined that students may be able to stay in school, under specific circumstances, even if they haven’t been vaccinated and are identified as a close contact. This decision was made based on evidence that children are less likely to spread the virus than adults. Because we are a campus of adult students (defined as 18 or older in terms of healthcare), we must continue to follow the existing guidance on quarantine for the adult population.

Due to technical difficulties, the beginning of the information session held on 8/10/21 was not recorded.  The Question and Answer portion of the session is now posted. The new policy regarding student testing can be found here.  In addition, this Q&A document addresses many common COVID-19 related issues pertaining to instruction.

If your question is not answered in the video or shared document, submit it to the UNCG COVID-19 Operational team via this question submission form.

Research & COVID-19 FAQ

Can UNCG researchers require participants to have a vaccine to participate in a human subjects research project that is not expressly studying the effect of the vaccine on human health?

UNC Greensboro researchers should refrain from requiring participants to be vaccinated in order to participate in research studies that are unrelated to vaccine status. This is especially true if the participants are students.

UNCG researchers should also take into account ethical considerations, such as the desire to avoid setting requirements that prohibit participation by those who stand to benefit from studies, as well as inclusivity and equity concerns. There are CDC-approved methods for protecting participants and researchers from contracting COVID-19. All involved should mitigate the risk of disease transmission by screening for symptoms, taking temperatures, wearing PPE, and social distancing.

Can UNCG prohibit researchers from requiring participants to have a vaccine to participate in a human subjects research project that is unrelated to vaccine status?

Yes, especially if those participants are students.  UNC Greensboro does not require vaccines. Research ethics considerations also support this prohibition. Mitigating the risk of disease transmission (as noted above) to address researchers’ concerns is key to on-going human subjects research.

Can the UNCG Institutional Review Board (IRB) disapprove requests to limit human subject participation based on vaccination status?

Yes. The UNCG IRB has a responsibility to protect the rights and welfare of human research participants. Therefore, IRB has the authority to limit human subject participation based on vaccination status.  The IRB can assess whether other methods in place to minimize the risk of COVID-19 transmission are sufficient or if vaccination is required when reviewing a particular protocol. The IRB should request that researchers use language related to mitigating COVID-19 transmission in the consent documents signed by research participants.